Suites in Blue Mountain, Ontario

Phone: +1 (416) 662-6599 Email: hello@gatesidechalets.com

Frequently Asked Questions

FAQ

Do I have to pay extra fees?

There is a standard cleaning fee and taxes, please see listing for more details. 

What is the cancellation policy for my reservation?

All cancellation requests can be made through Airbnb's website. Please contact your host and see our listing for more information regarding our cancellation policy.

Can I reschedule my reservation?

Yes, you are able to change your reservation. Full refund for cancellations made within 48 hours of booking, if the check-in date is at least 14 days away. 50% refund for cancellations made at least 7 days before check-in. No refunds for cancellations made within 7 days of check-in. Please see listing for more information.

If I cancel, will I get a full refund?

Full refunds for cancellations made within 48 hours of booking, if the check-in date is at least 14 days away. 50% refund for cancellations made at least 7 days before check-in. No refunds for cancellations made within 7 days of check-in. Please see our listing for more information regarding our cancellation policy.

What happens if a guest damages a property?

Guests can be charged up to $2,000 for any damages to the property. Please see our listing for more information.

What is a special offer?

Special offers are made throughout the year, please contact us for more information.

No answer to your question? Please ask us.